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litter robot troubleshooting?

I’ve changed the dfi and still receiving the same error bonnet removed and either flashing yellow or a steady red changed the pitchers and still same issue. libra dispensary palm desert?

The rapidly flashing yellow light on your litterrobot 4 indicates that the antipinch safety feature has detected a potential pinch condition. If you are experiencing a yellow flashing light andor the cycle has been interrupted and the globe is stuck, it could be due to excess weight, the bonnet, or the antipinch safety feature. Only fill it to the fill lines. If you are experiencing a yellow flashing light andor the cycle has been interrupted and the globe is stuck, it could be due to excess weight, the bonnet, or the antipinch safety feature.

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